Troubleshooting knowledge base — where to start?

Omar Haddad Omar Haddad hace 1 mes Resuelto

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

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The importer preserves original dates and maps forums to spaces. Always run with --dry-run first to preview counts, take a database backup, then run the real import. It batches large datasets so timeouts are not a concern.

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I would not have caught otherwise.

Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I would not have caught otherwise.